Agentic CRM and ERP Solutions | Microsoft Dynamics 365
“We’re shifting from the idea that CRM is just a reporting tool. With agents, we’re making CRM a way of life.”
Jeremy Hallett, Clients and Industries, Demand Generation Leader, EY
Products
“The transition to Dynamics 365 has been a game-changer for us. The improved usability and data consistency have significantly enhanced our operations.”
Ashley Boozer, Director of Enterprise Solutions, Taylor Farms
Production locations that standardized processes
Products
”In just 68 days, we delivered a modern, AI-ready contact center at scale.”
Timo Reis, Global Operations Excellence Lead, Riverty
Improvement to the contact deflection rate
Products
Lenovo reduces handling time by 20% with Copilot in Dynamics 365 Customer Service and Copilot in Dynamics 365 Contact Center.
Products
“Dynamics 365 Customer Service is intuitive, easy to access, and has strengthened inter-department communication, which makes me better at my job.”
Lauryn Gros-Désir, Accounts Receivable Specialist, Nespresso France
Products
“With Business Central, we have centralized all of our operations, providing us with a single source of truth and one real-time business view.”
Julio Arevalo, HR manager at SNÖ Hotels
Cut in administrative costs
Reduction in stock shortages